We are here to help! If you have any questions, feedback, or need assistance with your account, exams, or purchases, please reach out to us using the information below.

Registered Business & Contact Details

GovtJobs.in is an online test preparation platform owned and operated by GRO TECHNOLOGIES.

  • Operating Entity: GRO TECHNOLOGIES
  • Registered Office Address: Sambalpur, Odisha, 768004, India
  • Customer Support Representative: Ms. Tanima
  • Support Email: hello@govtjobs.in
  • Helpline: +91-9880118882 (WhatsApp Only)
  • Support Hours: Monday to Saturday, 9:00 AM – 6:00 PM IST
  • Legal Jurisdiction: Sambalpur, Odisha, India

Grievance Redressal Officer

In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, the contact details of the Grievance Officer for our platform are provided below:

  • Name: Ms. Tanima
  • Designation: Grievance & Customer Support Officer
  • Operating Entity: GRO TECHNOLOGIES
  • Address: Sambalpur, Odisha, 768004, India
  • Email: hello@govtjobs.in (Subject line: Attention: Grievance Officer)
  • Response Timeline: Grievances are acknowledged within 24–48 hours and resolved within 15 business days.

Common Topics

  • Account Issues: Login problems, password reset, profile updates
  • Subscription & Billing: Payment confirmation, plan upgrades, invoice requests
  • Refunds: See our Refund & Cancellation Policy
  • Content Issues: Question errors, incorrect answers — use the in-exam “Report” button for fastest resolution
  • Technical Problems: Platform bugs, loading issues, browser compatibility

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